All bookings and enquiries made to Dynamic Roadshow Ltd will be subject to these terms and conditions. Herein, ‘The Company’ will mean Dynamic Roadshow, and ‘The Client’ will be the person, persons, or company who has booked and/or will be paying for the services of the company.
Contracts must be signed by The Client and a non-refundable Booking Fee should be paid to The Company upon signing of the contract. This is subject to The Company’s availability. Under no circumstances can The Client or the venue reduce any packages once the “Confirmation of Bookings” form is completed, additions/ extras are acceptable.
3. Payments and Cancellations.
All booking fees are non-refundable. The remaining balance of the payment should be made in cash at the start of each function. If paying by cheque/BACs, payment should be made no later than 14 working days prior to the event/ function. If The Client CANCEL less than 120 working days before the date of the function, The Client is still liable to pay the full agreed fee prior to the event date stated on the “Confirmation of Bookings” form. Cheques should be made payable to “Dynamic Roadshow Ltd”.
Referred cheques or cheques completed incorrectly will be subject to an administration fee. Bounced cheques fee are The Client’s responsibility, if this occurs payment will need to be paid in cash on the day of the event as soon as The Company arrives or prior to the date of the event. If a signed contract has been received by The Company from The Client, but the booking fee has not been received from The Client and The Client has to cancel the booking for whatever reason, The Client is still liable to pay the outstanding booking fee prior to the event date. Any work completed without payment received will be re-invoiced at an addition of a 10% increase on the original amount per day until the outstanding balance is cleared.
All booking fees are non-refundable. However if the function/ event needs to be moved due to unforeseen circumstances The Company will try to move the date to another date. The Company may charge an increase in overall price due to changes in Venue or the new date chosen. The overall cost/ package will remain the same and cannot be reduced from the original booking, subject to availability, additions and extras are acceptable. If the new postponed date has been confirmed and then has to be postponed again there will be a £500 fee charged on top of the final balance. The balance will need to be cleared two week prior to the new date booked via BACs. If any further changes relating to the postponed date need to be made and The Company and Client cannot find a suitable date full payment will be due plus any additional fees. Once your event postponement date has been confirmed you cannot cancel your booking.
5. Force Majeure.
The Company shall not be in breach of the Contract nor liable for any failure or delay in performance of any obligations under the Contract arising from or attributable to acts, events, omissions or accidents beyond its reasonable control (“Force Majeure Event”), including but not limited to any of the following:
5.1.1 Acts of God, flood, earthquake, windstorm or other natural disaster or adverse weather conditions;
5.1.2 fire, explosion or accident;
5.1.3 epidemic or pandemic;
5.1.4 any law or government order, rule, regulation or direction, or any action taken by a government or public authority, including but not limited to imposing an embargo, export or import restriction, quota or other restriction or prohibition, or failing to grant a necessary license or consent;
5.1.5 any labor dispute, including but not limited to strikes, industrial action or lockouts
5.1.6 any issues caused by the Venue or by suppliers or subcontractors will not affect The Companies contract
We will use reasonable endeavors to give you reasonable advance notice if we believe a Force Majeure Event may affect the Event or require its postponement. In such circumstances, we will co-operate with you to seek to find a suitable alternative date for the Event (See section 4 regarding Postponements).
5.2 If we are required to change or postpone the Event as a result of a Force Majeure Event, we shall use all reasonable endeavors to seek alternative dates or a suitable alternative
5.3 If The Company is prevented, hindered or delayed from performing any of its obligations under the Contract by a Force Majeure Event, we shall not be in breach of the Contract or otherwise liable for any such failure or delay in the performance of such obligations. You shall remain liable to pay all charges relating to The Company’s Services. (See section 4)
6. Extended Play Time
The agreed fee stated on the “Confirmation of Booking” form only covers for services during the stated start and finish times and the setting up of and dismantling of the equipment. If any extra time is required it is chargeable at eighty pounds plus (£80.00+) per half hour with a minimum of half-hour charged and payable in half-hour increments. For example, if you require an extra one and a quarter-hour you would pay for one and a half hours, But this rate varies depending on the package taken out and the location of the Event. Extra service is also subject to availability and should be discussed with the performing DJ at the time, additional playtime will require The Client to sign a “Time request form” which will be with the DJ, approach the DJ at least two hours prior to the original end time, payment will be given in cash to the DJ at the time of signing the “time request form”, only cash payment is excepted. All other methods of payment will be by mutual agreement. Work completed without payment received beforehand or on the night, will be re-invoiced at an addition of a 10% increase on the original amount per day, until the outstanding balance is cleared.
7. Security and Safety of Equipment.
The security and safety of the equipment during the start and finish times stated on the Confirmation of Booking form is the responsibility of The Client (excluding breakdown and technical failure). The Client will provide adequate supervision of guests this includes young children and adults with unacceptable social behaviour at the venue. If at any time before or during the function our DJ’s deem their persons or property to be under threat, verbally or physically, The Company reserve the right to terminate the event/ function without notice. In the event of this happening refunds are not applicable and full payment will still be required. Should any damages or losses occur to The Companies equipment in anyway whatsoever, The Client will be liable to pay for repair or replacement whichever is applicable. No replacements to be acquired or repairs undertaken by The Client without prior approval of The Company. It is the sole responsibility of The Client to ensure there is good conduct of their guests towards the DJ’s and their assistants at all times. On events where our microphone is used by someone not associate with Dynamic Roadshow Ltd, they will not be allowed to talk/ sing whilst holding drinks (excluding toasts), co-operation from The Client is required to enforce compliance with this. If this compliance is not achieved, then there will be no use of our microphones/equipment and full payment will still be due. It is The Clients responsibility for the health and safety of those minors (under 18 years old)
8. Weather and Outdoor Stages.
The company accepts no responsibility for delays caused by weather whether during, traveling, or unloading and setting up. The DJ will decide if it is safe to unload the equipment in the weather conditions he or she is faced with. For obvious reasons, it is not safe to allow electrical equipment to become wet and then use the equipment before sufficient drying time has elapsed. If The Client has booked The Company to be staged outdoors, it is the responsibility of The Client to provide adequate protection from the weather. Should the DJ decide for any reason whatsoever that the conditions are unsuitable, then he/ she will not unload the equipment until such time that the conditions become suitable. If you do not have adequate protection from the weather or another area suitable to stage the event/ function then The Client will still be liable to pay the agreed fee stated on the Confirmation of Booking form. It is the responsibility of The Client to provide an adequate power supply within three meters of the stage, whether it is outdoors or indoors.
9. Loading/ Unloading Difficulties and Parking Charges.
It is the responsibility of The Client to advise The Company when booking of any unloading/loading difficulties so that these may be planned for accordingly. If when the DJ arrives at the venue he discovers unloading/loading difficulties, then he will advise The Client of additional charges or delays this may cause. If he or she does not have the manpower or equipment to cater for the unloading/loading difficulties then he/ she will not be able to unload the equipment and The Client will still be liable to pay the agreed fee. Unloading/loading difficulties include: – Stairways upwards or downwards, long walking distances from the parking area to stage area, narrow corridors; human obstructions i.e. people crowding doorways, bars, eating areas etc. The normal duration for the setting up of the equipment is 120 minutes, unloading/loading difficulties will add to this time.
If The Client has not informed The Company of the difficulties then The Company will not be liable for starting late and will still finish at the time stated on the Contract of Booking unless the venue needs the company to be out of the venue by a certain time, which will mean the company will need to finish earlier than contracted. It is the responsibility of The Client to provide an area suitable to set up the equipment and provide an adequate power supply within two meters, a 6ft rectangle table and 3 chairs. Should the DJ deem the area to be unsuitable for any reason whatsoever, he/she reserves the right not to continue with the performance and The Client shall still be liable to pay the agreed fee. Unloading and loading of equipment takes up to 60mins, The Client should arrange sufficient timings with the venue for us to do so. Safe secure parking for The Companies Vehicles should be arranged by The Client prior to the event/ function, any parking charges made before, during or after the event/ function will be charged to The Client, The Client will have to pay this on the day of the event in cash.
10. Content of Dynamic Roadshow Ltd.
The Company accepts no responsibility for the content of the event/ function. The event/ function will be conducted by a professional DJ with a great deal of experience of performing event/ function. Should the DJ be unable to play a certain song for whatever reasons, The Company accepts no responsibility whatsoever and will not refund any charges on this basis. It is reasonable to assume that whilst our DJ’s have vast CD collections it is not possible to have every single title ever recorded. Should The Client require certain titles for special reasons then they should contact The Company in advance with their requests. However whilst every effort will be made to obtain the titles no guarantees can be given and The Company accepts no responsibility for being unable to obtain and play them, If The Client own the songs themselves, the DJ will be happy to play them, however if the DJ feels that this is inconsistent he/ she hold the right not to play the titled song, The Company accepts no responsibility for loss or damage to The Clients titles in any way whatsoever.
11. Liability of Dynamic Roadshow Ltd.
In the unlikely event that The Company has to cancel the event/ function at the agreed times and dates, whilst every effort will be made to ensure an alternative DJ of the same level is arranged or offer you a new date, The Company will offer a full refund on the booking fee. The Company will not be responsible for anything or anyone who is damaged or injured in any way whatsoever, The Company does have a health and safety check sheet which is completed at the point when the DJ is fully set up at each function, The Company does have a 5million Public Liability Insurance cover and all The Companies electrical equipment is fully UK PAT tested. The Company operates a strict no access policy, so no person whatsoever will be allowed in the performing area at any time. This is from arrival until The Company has left the premises of the event/ function.
When a DJ is expected to play at a function in excess of 4 hours, The Client is liable to provide adequate food/ refreshments for the DJ during the course of the event/ function. Any gratuity paid to the DJ is addition and will not count towards the overall amount due. If the performance start time is delayed due to the inability of the DJ to gain access to the performance area, or any other delay beyond the company’s reasonable control, The Company will not be liable for any refund under any conditions.
13. Sound Limiting/ Smoke/ Indoor Fireworks and Confetti Devices.
The Company reserves the right to refuse to work in venues which have sound limiting devices installed should it be deemed necessary to do so. If such a device is fitted a smaller sound show is usually provided and we need to be informed of this prior to event date. Many sound limiters we encounter work by cutting mains power at source – as a result sudden power loss is very likely to cause serious damage to computer based sound equipment as well as controlled lighting and also can cause expensive damage to speakers & amplification hardware. If damage is caused from such a device to audio or lighting equipment The Client will be fully liable for the cost of any repairs.
An alternative of course is if an agreement is made to provide an alternative uninterrupted power supply and an understanding between the venue management & the company that the volume will be kept to an acceptable volume level. If The Client requires a smoke machine/ indoor fireworks, haze machines or confetti cannon for their event/ function and have paid for these additions but the venue for whatever reason does not allow these devices, the payment cannot be deducted/ refunded as The Client should of discussed these devices in advance to see if they were permitted in the venue. We Dynamic Roadshow reserve the right to amend these Terms from time to time. The date of the last revision to these Terms is provided at the end of this page. 2020